Overall im satisfied with the product since the most important feature that is printing labels works. The printing is fast as promissed and the quality is good. They gave around 10 labels as a gift and that was a nice surprise The bad things is that I was not able to use it via bluetooth on macbook, but the bluetooth printing works on android without issues. I didn't test on iOS yet. Another small detail is that the printing is slight left aligned, nothing that prevent you from printing. The online software and manuals could be better organized also. The printer provide a QR code that you download a .rar with all the files and it takes long to download. I believe that I product like this could come with a usb that costs less than 0.50 cents USD.
Ответ от поставщика:
Dear Diego, hello! Thank you for choosing our product and giving such a detailed evaluation. We are pleased to see that you are generally satisfied with the product, especially in terms of its printing function. We hope this satisfaction can continue.
We sincerely apologize for the issues you mentioned during use. We have recorded in detail the situation where Bluetooth cannot be used normally on MacBook, which has been included in our list of key technical challenges to be overcome. We will immediately organize technical backbone to conduct in-depth research and debugging, striving to solve this problem as soon as possible, so that users of different systems can smoothly use Bluetooth printing function.
Meanwhile, for the issue of slightly aligning the printing layout to the left, please ensure that the label paper is stuck in the middle position.
We have also received your suggestion for USB configuration and will forward it to the product development and planning departments to see
29 Dec 2024